Chocolate Delivery Rococo Chocolates

Gift Delivery - Charges and Times

Chocolate Delivery within the UK only

Rococo Chocolates currently only delivers to customers within the UK, therefore online for dispatch orders from outside the UK cannot be accepted.

When you place an order on the Rococo Chocolates website, you will be sent a confirmation email with the status of your order.

Orders for delivery in the UK will be dispatched as soon as possible - usually within 48 hours - provided items are in stock. Once dispatched, packages can then take a further 48 hours to arrive at the stated delivery address. This means customers should allow a total of four working days for delivery after placing their order.

Please note: During busy periods, for example orders for Christmas or Easter chocolates, delivery times may increase to at least seven days.

Customers can track the status of their purchase anytime by logging onto the Rococo Chocolates website. Once an order has been dispatched, customers can monitor the status of their delivery using the unique parcel tracking number provided in all order confirmation emails.

All orders are sent using Royal Mail Special Delivery or an alternative courier service, all of which require your signature on delivery. If you are out when the order arrives, a card will be left indicating the depot where the package is held for maximum period of two weeks.

Under no circumstances can we be held responsible for the failure of deliveries to arrive on time, therefore refunds cannot be given where orders have not arrived on time. Find out more about our Refund Policy.